Our policies & promises.
Everything you need to know about shopping with SleepStream — shipping, returns, privacy, and the guarantees behind every order.
About SleepStream
Who we are and why we started — helping people breathe and sleep better with premium nasal strips made for real life.
Read more →Shipping Policy
Worldwide shipping with full tracking on every order. Delivery takes 12–25 business days to most New Zealand addresses.
Read more →Refund & Returns
30-day satisfaction guarantee on every first order. If they didn't work for you, keep the strips — we'll refund you.
Read more →Warranty Policy
Every pack is covered by a 30-day quality guarantee. Damaged or defective on arrival? We'll replace or refund, no questions.
Read more →Privacy Policy
How we collect, use, and protect your data — written in plain English and built around the NZ Privacy Act 2020.
Read more →Terms & Conditions
The rules, rights, and responsibilities that apply whenever you visit our site or place an order with SleepStream.
Read more →Cookie Policy
How and why we use cookies to remember your cart, improve our store, and (only if you opt in) personalise our marketing.
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